1. General
1. These terms govern the provision of website design, development, and app-building services by Sprintly Designs, a brand operated by Adam Skarbek under Lexora. Contact: info@sprintly.uk.
2. The Client is any business, individual trader, or legal entity that commissions a project.
3. Services include: multi-page websites (Tier 1-3), e-commerce stores, web applications, mobile apps, API integrations, and enterprise-grade software (CRM, ERP, dashboards, etc.).
2. Contract Formation
1. Initial quotes generated online are estimates only.
2. A contract is formed when the Client accepts the final written offer -- via email confirmation or via the client portal.
3. Acceptance of the offer starts the project, not the payment obligation. By accepting an offer the Client also accepts these Terms.
3. Timeline
1. Standard delivery is up to 7 working days from offer acceptance, unless a different timeline is agreed for custom projects (CRM, ERP, etc.).
2. If a delay is caused by Sprintly Designs, the Client is entitled to a 5% discount per day of delay, capped at 50% of the total project price.
4. Payment
1. Sprintly Designs does not take upfront payments -- the Client owes nothing at the enquiry stage, after offer acceptance, or during development.
2. On completion the project is shared with the Client on a staging environment. The Client reviews, tests, and provides feedback. Source code and deployment to the Client's domain do not happen before payment.
3. The payment obligation arises only after the Client gives written sign-off. An invoice is issued after that sign-off. Payment terms: 7 days from invoice date.
4. After payment clears: (a) the Client receives full source code, (b) we deploy to the Client's server/domain, (c) all credentials and access are transferred.
5. We invoice in GBP (UK clients) or PLN (Polish clients) by bank transfer.
6. For projects spanning more than 4 weeks, milestone payments may be agreed -- each instalment is due after that milestone is delivered to staging and approved by the Client.
5. No Upfront Payment = No Refunds Needed
1. Sprintly Designs does not offer "money-back guarantees" for the simple reason that money is never taken before delivery. If a Client does not approve or does not pay, we simply do not release the code -- the Client owes nothing.
2. If a bug is found in an approved and deployed project, we fix it under warranty within 14 days of the report at no extra charge. Report bugs to info@sprintly.uk.
3. Source code and assets remain the property of Sprintly Designs until payment is received in full.
4. After sign-off and invoicing, non-payment results in: (a) staging access revoked after 14 days past the due date, (b) statutory interest on overdue amounts, (c) the matter may be referred to a debt collection service.
6. Intellectual Property
1. On receipt of full payment, the Client acquires full ownership of the source code and bespoke design assets created for their project.
2. Sprintly Designs retains the right to include the project in our portfolio unless the Client objects in writing.
7. Revisions and Additional Work
1. Minor corrections (typos, colour tweaks, small layout adjustments) are made free of charge within 14 days of delivery.
2. Larger changes outside the original scope are quoted separately under the same terms (no upfront payment, pay after delivery).
8. Hosting and Domain
1. Hosting and a standard domain (.com, .co.uk, .uk, .pl, .eu) are included in the project price for the first 12 months for Tier 1 and Tier 2 packages. After that the Client may continue with us or transfer to another provider at no cost.
2. Premium domains incur an additional charge. The Client is informed of the cost before registration and must approve it in writing.
3. Hosting, domain, and third-party accounts are registered in the Client's name -- the Client retains full ownership and control.
4. The Client may transfer the project to their own server at any time, at no extra charge.
9. Liability
1. Sprintly Designs is not liable for consequences arising from misuse of the delivered software by the Client or third parties.
2. Sprintly Designs is not liable for downtime or failures of third-party services (hosting, payment gateways, integrations).
10. Personal Data
The processing of personal data is governed by our separate Privacy Policy.
11. Governing Law
1. These Terms are governed by English law.
2. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
3. Sprintly Designs reserves the right to amend these Terms with 30 days' notice. Changes do not apply to contracts already in force.
Questions about these Terms? Email info@sprintly.uk.